While Lake Shore Campus residents have the option to get their groceries at Southside Market, Water Tower Campus’ 550 residents have been without an on-campus convenience store since the Terry Food Court was removed — and even then residents complained about its tiny selection.
“Essentially, Southside Market Express was implemented to meet demands for Water Tower residents,” said Amy Millar Dugan, director of operations for Loyola Aramark.
According to Gail Banaszak, director of marketing for Loyola Aramark, discussions with Baumhart residents and Water Tower Campus staff indicated that they appreciated the convenience of the Terry Food Court. While the creation of Lu’s Deli gave students new food options, Banaszak said a gap was created and there was a need for grocery items — a gap that she said Southside Market Express fills.
“It is everything you can get if you had the luxury to be at the other campus,” Banaszak said. “We brought Southside to Terry.”
Southside Market Express allows Baumhart Hall residents to go online, choose from more than 80 different grocery and toiletry items and then place their orders online. Millar Dugan said residents can prepay using Rambler Bucks, Flex Dollars or Declining Balance, but cash or credit cards are not accepted. She said that while students may initially see this as a downside, using their Loyola ID to pay for the items will exempt them from having to pay Illinois state tax.
Once the order is placed, Millar Dugan said Loyola dining staff will deliver the orders twice a week on Tuesdays and Thursdays — depending on when the order is placed — to the Terry Student Center Information Desk on Baumhart’s second floor. According to Millar Dugan, there is “absolutely not” a delivery fee for the service.
Many current Baumhart residents see the new Southside Market Express as not only handy, but also as a positive gesture by Loyola Dining Services in providing them with a convenient alternative to grocery shopping.
Ashley Lindemann, 22, a senior criminology and criminal justice major, has lived in Baumhart the past two years. Though in the past she rarely used the Terry Food Court’s small market, she said she did make many trips to Lake Shore’s Southside Market to get her groceries and use up her Declining Balance. With the new Southside Market Express delivery system, she said she looks forward to its availability.
“Southside Market is out of the way, and you have to carry back all of your bags on the shuttle. It is really annoying,” Lindemann said. “I will definitely use [Southside Market Express] because I have Declining Balance and it is definitely convenient.”
Despite delivery being only twice a week, Lindemann still finds the service a better alternative to going out to a nearby store for groceries, especially during the bitter winter months.
“I’ll at least give it a go,” said Kevin Koprowski, 20, a junior international business major. “The no tax is helpful.”
Koprowski also said he thinks the new delivery service will benefit Baumhart residents who don’t have any classes on the Lake Shore Campus and don’t want to make a special trip to Southside Market.
Southside Market Express is still in its infancy, but Banaszak said Loyola Dining staff fulfilled eight orders on their first delivery day, last Tuesday, Jan. 21.
“Milk, eggs, common items, things students need for their apartment-type setting are the popular items so far,” Banaszak said. “It is just like shopping at the market.”
Banaszak also said special requests are welcome if a student doesn’t see what he or she needs, or requires special dietary arrangements. The order form has a spot designated for these special requests, and Banaszak said that staff will work with the students individually to try to accommodate their needs.
For Baumhart residents interested in ordering from Southside Market Express, visit Loyola’s Dining Services website and click on Southside Market under locations.